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No Screenshot VueChat Customer Service 1.5
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages,...
Price: USD $19.00;   License: Shareware (Free to Try)   File Size: 3402 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP

Software - Chat - Server - Business - Online - Video Chat - Web Based - User - Client - Express
No Screenshot Advanced Live Support 1.00
LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the...
Price: USD $24.99;   License: Shareware (Free to Try)   File Size: 1000 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Online Support - Online Survey - Live Help - Livesupport - Online Customer Service - View Website Visitors - Chat Online - Close Sales - Humanclick - Leave Online Message
Screenshot of VueChat Enterprise Server VueChat Enterprise Server 1.3
VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat Home you may connect to every available VueChat Server registered in the VueChat Global Servers list and communicate with people all over the world...

Price: USD $19.00;   License: Shareware (Free to Try)   File Size: 607 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux , Unix,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC

Java - Chat - Server - Business - Home - Video Chat - User - Client - Unix - Voip
Screenshot of VueChat Express VueChat Express 1.4
VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers and website visitors can reach representatives through Instant Messages,...

Price: USD $19.00;   License: Shareware (Free to Try)   File Size: 3401 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux , Unix,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac PPC

Software - Chat - Server - Business - Online - Website - Web - Video Chat - Helpdesk - Help Desk
Screenshot of Boldchat Operator Client .NET Boldchat Operator Client .NET 2.31
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors.

Price: USD $0.00;   License: Freeware   File Size: 2285 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP

Live Help - Web Chat - Customer Service - Visitor Chat - Live Chat - Web Site Chat - Sales Chat - Support Chat - Customer Chat - Online Chat
Screenshot of LIVECHAT Contact Center LIVECHAT Contact Center 5.5
LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine...

Price: USD $36.00;   License: Commercial   File Size: 7441 KB;
Platform: Windows 2000, Windows Vista, Windows XP , Windows Media Center Edition 2005

Online Support - Live Help - Live Support - Php Live - Customer Service - Live Chat - Live Chat Software - Boldchat - Live Support Software - Live Person
No Screenshot ManageEngine SupportCenter Plus 6.5
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 32060 KB;
Platform: Windows 2000, Windows, Windows XP

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
Screenshot of ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus 7
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.Trouble Ticketing Automatically convert the emails sent to Help Desk...

Price: USD $0.00;   License: Freeware   File Size: 33597 KB;
Platform: Windows 2000, Windows, Windows XP, Windows 2003, Linux

Contact Management - Knowledge Base - Workflow Management - Customer Support Software - Trouble Ticketing System - Service Level Agreement - Request Tracking - Customer Service Management Software - Self Service Portal - Sla Violation Tracking
Screenshot of SmarterTrack SmarterTrack 7.0.4197
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. Fully integrated brand support enables companies to increase brand recognition, yet provides the flexibility to share resources and agents for...

Price: USD $0.00;   License: Freeware   File Size: 169984 KB;
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Communication - Helpdesk - Customer Service - Brand - Communications Portal - Software Branding
No Screenshot Skymol Live Customer Support Software 2.0
Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between an agent and a web site visitor. It is easy to use with no software downloads or without...

Price: USD $49.95;   License: Commercial   File Size: 9 KB;
Platform: Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows Vista, Linux, Mac OS 9.x, Mac, Mac OSX , Windows Vista x64,Linux Open Source,Mac OS X 10.1,Mac OS X 10.2,Mac OS X 10.3,Mac OS X 10.4,Mac OS X 10.5

Video Chat - Customer Support - Help Desk - Web Based - Voip - Voice Mail - Live Help - Live Support - Helpdesk Software - Voice Chat
No Screenshot PHP Customer Helpdesk & Ticket Script 1.1
Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service. You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your customers can now post their issues that need your attention. Customer Helpdesk provides 24/7 online customer service on your website for your...

Price: USD $59.00;   License: Commercial   File Size: 2478 KB;
Platform: Linux, Mac OSX, Mac, Windows 2000, Windows, Windows 98, Windows XP , Linux Gnome,Linux GPL,Linux Open Source,Mac Other,Unix,Win7 x32,Win7 x64,WinOther,WinServer,WinVista,WinVista x64,Other

Helpdesk - Help Desk Software - Customer Support Software - Ticket Script
Screenshot of Egsoft After-sale Service Egsoft After-sale Service 4.51
Egsoft After-sale Service is a process for handling customer service software, Can be very convenient for customer, service, maintenance, commodity parts, warehouse, staff and assessment, accounts, and the re-visit and other practical functions. Widely used in need of repair service and after-sales service industry. Highlight the ease operation and functional practicality, as well as the powerful customization features, without training, they...

Price: USD $199.95;   License: Shareware (Free to Try)   File Size: 82923 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

After-sale Service
No Screenshot PHP Customer Helpdesk & Ticket Script 1.1
Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service. You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your customers can now post their issues that need your attention. Customer Helpdesk provides 24/7 online customer service on your website for your...

Price: USD $59.00;   License: Commercial   File Size: 2478 KB;
Platform: Linux, Mac OSX, Mac, Windows 2000, Windows, Windows 98, Windows XP , Linux Gnome,Linux GPL,Linux Open Source,Mac Other,Unix,Win7 x32,Win7 x64,WinOther,WinServer,WinVista,WinVista x64,Other

Helpdesk - Help Desk Software - Customer Support Software - Ticket Script
No Screenshot Close Support Service Desk 3.01.07
Close Support Service Desk is a Windows software used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally conformable to any customer service activity. The Standard Edition adds full asset management and a Knowledge Base to provide a highly functional...

Price: USD $0.00;   License: Freeware   File Size: 72192 KB;
Platform: Windows

It Help Desk - Help Desk Software - Free Help Desk Software - Free Helpdesk Software - It Support - Service Desk Software - Free Service Desk Software
Screenshot of SlottaTime SlottaTime 1.22
The SlottaTime Work Scheduling Application is the perfect software solution for Customer Service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has. Features include: -Schedule and plan Customer service workloads for multiple Teams or Crews, -Calendar View of all work (Single, 5 , 7 or 10 Day views), -Manage Customers with Single or Multiple Sites...

Price: USD $700.00;   License: Shareware (Free to Try)   File Size: 7782 KB;
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Scheduler - Appointment - Customer Management - Workload - Service Appointment - Workload Planner
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